Effective August 9, 2026
Digital Products
Courses, playbooks, kits, and prompt packs are delivered immediately. Nothing ships.
- Your download link appears on the confirmation screen as soon as payment is captured, and is also emailed to you.
- Links are signed and valid for 14 days, which matches the refund window so a link never expires while you can still request a refund.
- Lost the link? Recover it any time at order lookup using your order ID and email.
Apparel and Merch
Every physical item is made to order. Nothing sits in a warehouse — your garment is printed after you buy it, by our print partner, and then shipped directly to you.
That means the total time you wait is two separate stages:
- Production — the item is printed and quality-checked.
- Transit — the finished item travels from the production facility to your address.
TODO — owner to fill: exact production and transit estimates, and the list of destinations we ship to. These are per-product and per-print-provider values and must be read from the Printify dashboard or API rather than estimated. No placeholder numbers appear on this page on purpose — a shipping estimate we cannot stand behind is worse than no estimate at all.
Tracking
When your item leaves the production facility, a tracking number is emailed to the address on your order. If a shipment is split across more than one package, you may receive more than one tracking email.
Wrong Address
We can only ship to the address supplied at checkout. If you spot a mistake, email support@stellarunicorn.us immediately — before an item enters production we can usually correct it, and after it enters production we usually cannot.
Damaged or Wrong Item
Covered by our refund and returns policy: send a photo within 30 days of delivery and we will replace it or refund you at no cost.
Questions
Email support@stellarunicorn.us. We reply within 2 business days.
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